Garanzia di qualità: quadro di indicatori e modelli di valutazione per l'orientamento professionale
DOI:
https://doi.org/10.61007/QdC.2024.2.304Parole chiave:
orientamento, assicurazione di qualità, indicatori di qualità, evidenze, valutazioneAbstract
Sulla base degli ambiti dell’orientamento già esplorati, la letteratura mostra come informarsi sulle nuove ricerche e sugli sviluppi della garanzia della qualità e delle evidenze degli interventi inerenti alla carriera e all’orientamento. Il presente lavoro si è collocato all’interno delle teorie devolute alla garanzia della qualità (Plant, 2004; Sultana, 2012) e agli indicatori (Hooley, 2014) per un’efficace erogazione di orientamento. È stato realizzato un ampio corpus di indagini che intende dimostrare come analizzare la qualità nell’orientamento e gestire le misure per la garanzia della qualità dei servizi di orientamento permanente. Lo studio si è concentrato principalmente, ma non esclusivamente, sui risultati della ricerca provenienti da modelli e quadri europei per la garanzia della qualità, volti a identificare, raccogliere e analizzare indicatori di qualità per diversi erogatori di servizi di orientamento. Il documento, dunque, illustra le lezioni apprese attraverso i risultati di una ricerca progettata per informare e consolidare, la comprensione e l’articolazione da parte dei professionisti del settore, di ciò che costituisce servizi di orientamento efficaci.
Riferimenti bibliografici
Barnes, S-A., Bimrose, J., & Brown, A. (2020), Lifelong guidance policy and practice in the EU: trends, challenges and opportunities: final report. Luxembourg: Publications Office of the European Union.
Bezanson, L., & Kellett, R. (2001), Integrating career information and guidance services at a local level. Paper prepared for the OECD Career Guidance Policy Review.
Borbély-Pecze, T., and & Watts, A. G. (2011), European public employment services and lifelong guidance: analytical paper. Brussels: DG Employment, Social Affairs and Inclusion in collaboration with GHK Limited / Budapest Institute.
Capogna, S. (2011), University guidance services and support in the transition from education to work. Italian Journal of Sociology of Education, 1, 2011: 140-171.
CEDEFOP [European Centre for the Development of Vocational Training] (2011), Working and Ageing: Guidance and Counselling for Mature Learners. Luxembourg: Publications Office of the European Union.
CEDEFOP [European Centre for the Development of Vocational Training] (2009), Professionalising career guidance practitioner competences and qualification routes in Europe (Cedefop panorama series 164). Luxembourg: Office for Official Publications of the European Communities.
CEDEFOP [European Centre for the Development of Vocational Training] (2008a).), Career Development at Work: A Review of Career Guidance to Support People in Employment (Cedefop Panorama series 151). Luxembourg: Office for Official Publications of the European Communities.
CEDEFOP [European Centre for the Development of Vocational Training] (2008b), From policy to practice: a systemic change to lifelong guidance in Europe (Cedefop Panorama series 149). Luxembourg. Office for Official Publications of the European Communities.
CEDEFOP [European Centre for the Development of Vocational Training] (2004), Guidance policies in the knowledge society. Trends, challenges and responses across Europe. A Cedefop synthesis report. Luxembourg: Office for Official Publications of the European Communities.
CEDEFOP [European Centre for the Development of Vocational Training] (2011), Lifelong Guidance across Europe: Reviewing Policy Progress and Future Prospects. Luxembourg: Office for Official Publications of the European Communities.
CEDEFOP et al. (2021), Digital transitions in lifelong guidance: rethinking careers practitioner professionalism: a Careers Net expert collection. Luxembourg: Publications Office of the European Union. Cedefop working paper, No 2.
OECD; UNESCO (2020), Career guidance policy and practice in the pandemic: results of a joint international survey – June to August 2020. Luxembourg: Publications Office of the European Union.
Council of the European Union (2004), Draft Resolution of the Council and of the representatives of the Governments of the Member States meeting within the Council on Strengthening policies, systems and practices in the field of guidance throughout life in Europe, Brussels, 18 May 2004, 9286/04, EDUC 109, SOC 234.
Council of the European Union (2008), Council resolution on better integrating lifelong guidance into lifelong learning strategies: 2905th Education, Youth and Culture Council meeting, Brussels, 21 November 2008.
ELGPN [European Lifelong Guidance Policy Network] (2012), European Lifelong Guidance Policies: Progress Report 2011-12. Jyväskylä, Finland: ELGPN.
ELGPN [European Lifelong Guidance Policy Network] (2015a), The guidelines for policies and systems development for lifelong guidance: a reference framework for the EU and for the Commission. ELGPN Tools, No 6. University of Jyväskylä, Finland.
ELGPN [European Lifelong Guidance Policy Network] (2015b), Strengthening the quality assurance and evidence-base of lifelong guidance. ELGPN Tools, No 5. Universtiy of Jyväskylä, Finland.
ELGPN [European Lifelong Guidance Policy Network] (2016), Quality-assurance and evidence-base (QAE) framework. ELGPN Tools, No 1 (excerpt). University of Jyväskylä, Finland.
Forrier, A., & Sels, L. (2003), The concept employability: A complex mosaic. International Journal of Human Resources Development and Management, 3, 102-124.
Fugate, M., & Kinicki, A.J. (2008), A dispositional approach to employability: development of a measure and test of implication for employee reactions to organizational change. Journal of Occupational and Organizational Psychology, 81, 503-527.
Fugate, M., Kinicki, A.J., & Ashforth, B.E. (2004), Employability: A psycho-social construct, its dimensions, and applications. Journal of Vocational Behavior, 65, 14-38.
Harrison, C., Villalba-Garcia, E. and & Alan Brown, A. (2022), Towards European standards for monitoring and evaluation of lifelong guidance systems and services: Vol. 1. Luxembourg: Publications Office. Cedefop working paper, No 9.
Hooley, T. (2014), The evidence base on lifelong guidance. a guide to key findings for effective policy and practice. ELGPN Tools, No 3. University of Jyväskylä, Finland.
Hooley, T., and & Rice, S. (2018), Ensuring quality in career guidance: a critical review. British Journal of Guidance and Counselling, Vol. 47, No 4, pp. 472-486.
Hooley, T., Dodd V. (2015), The economic benefits of career guidance. UK: University of Derby & Careers England.
Hooley, T., Marriott, J., & Sampson, J. P. (2011), Fostering college and career readiness: How career development activities in school’s impact on graduation rates and students’ life success. Derby: International Centre for Guidance Studies, University of Derby.
Hughes, D, Gration, G. (2009a), Evidence and Impact: Careers and Guidance-related Interventions: Introduction to an Online Professional Resource. Research paper, CfBT Education Trust.
Hughes, D, Gration, G. (2009b), Literature review of research on the impact of careers and guidance-related interventions, CfBT Education Trust.
Hughes, D., et al. (2002), The economic benefits of guidance. Derby: International Centre for Guidance Studies, UK: University of Derby.
ILO and ETF (2021), Developing national career development systems: pathways to enhance lifelong guidance, career education and career development support for workers. International Labour office and European training foundation.
McQuaid, Ronald R. & Lindsay, Colin. (2005), The Concept of Employability. Urban Studies. 42. 197-219.
OECD (2003), Outcomes from career information and guidance services, OECD Publishing, Paris.
OECD (2004), Career Guidance and Public Policy: Bridging the Gap, OECD Publishing, Paris.
OECD (2021), Career Guidance for Adults in a Changing World of Work, Getting Skills Right, OECD Publishing, Paris.
Plant, P. (2001), Quality in career guidance. (Paper prepared for an OECD review of policies for information, guidance and counselling services.).
Plant, P. (2004), Quality in career guidance: Issues and methods. International Journal for Educational and Vocational Guidance, 4(2–3), 141–157.
Plant, P. (2011), Quality assurance and evidence in career guidance in Europe: Counting what is measured or measuring what counts? International Journal for Educational and Vocational Guidance, 12, 91-104.
Robertson, Peter P.J., Tristram Hooley, T., Phil McCash, F. (eds) (2021), The Oxford Handbook of Career Development (2021; online ed., Oxford Academic, 9 July 2020).
Sultana, R. G. (2010), Career Guidance and Social Inclusion: A Challenge for Europe. Australian Journal of Career Development, 19(1), 18-23.
Sultana, R. G. (2011), Learning career management skills in Europe: a critical review. Journal of Education and Work, Vol. 2, No 25, pp. 1-24.
Sultana, R. G. (2012), Quality matters: ensuring high standards in career guidance services. Career Designing: Research and Counselling, 1(1), 46-67.
Sultana, R. G., & Watts, A. G. (2006a), Career guidance in public employment services across Europe. International Journal for Educational and Vocational Guidance, 6(1), 29–46.
Sultana, R.G., & Watts, A.G. (2006b), Career Guidance in Europe’s Public Employment Services: Trends and Challenges. Brussels: Directorate-General for Employment, Social Affairs and Equal Opportunities, European Commission.
Sultana, R.G. (2023), Lifelong Career Guidance: Between Autonomy and Solidarity. In: Evans, K., Lee, W.O., Markowitsch, J., Zukas, M. (eds) Third International Handbook of Lifelong Learning. Springer International Handbooks of Education. Springer, Cham.
Sultana, Ronald R.G. (2018), Enhancing the Quality of Career Guidance in Secondary Schools: A Handbook.
Watts, A., and & Fretwell, D.H. (2003), Policy strategies for designing career information and guidance systems in middle-income and transition economies. Washington D.C.
Watts, A.G. (2007), Career Services: a Review in an International Perspective. Wellington, New Zealand: Career Services.
Watts, A.G. (2009), Careers Wales: a Review in an International Perspective. Cardiff: Welsh Assembly Government.
Watts, A.G. (2014), Cross-national reviews of career guidance systems: overview and reflections. Journal of the National Institute for Career Education and Counselling, Vol. 32, No 1, pp. 4-14.
Watts, A.G., and & Sultana, R.G. (2004), Career guidance policies in 37 countries: Contrasts and common themes. International Journal for Educational and Vocational Guidance, 4: 105 – 122. Worldbank.
Williams, S., Dodd, L.J., Steele, C., & Randall, R. (2015), A systematic review of current understandings of employability, Journal of education and work, 1-25.
Pubblicato
Come citare
Fascicolo
Sezione
Licenza
Copyright (c) 2024 Quaderni di comunità
Questo lavoro è fornito con la licenza Creative Commons Attribuzione - Non commerciale - Non opere derivate 4.0 Internazionale.
